Innovative Food Technology Company.
An innovative food technology company specializing in the production of food flavors, compound seasonings, and food ingredients for catering.
Zhengwei Xuan Food
Brand Owners
Distributors
End-user Services
Our Service Commitment
Quality Assurance
Ensure that every product meets high standards through comprehensive testing and quality control.
Flexible Supply
Provide flexible supply strategies to meet different customer needs and ensure timely delivery.
Innovative R&D
Continuously innovate in technology and research and development to provide customers with more advanced and efficient seasoning products.
Customized Services
We work closely with brand owners to provide customized product solutions based on their brand positioning and market demands. This includes adjusting formulas, packaging designs, and product specifications to ensure a perfect fit with the brand image.
OEM Services
We offer OEM production services, allowing brand owners to produce products under their brand name. Our professional team ensures that product quality and packaging meet brand standards, helping brand owners establish and maintain their brand image.
Delivery Guarantee
We promise on-time delivery of orders to ensure smooth supply chains for brand owners. We have strict production schedules and inventory management systems in place to ensure timely arrival of products at their destinations.
Diverse Product Categories
We have a rich product line covering various seasonings and ingredients to meet the diverse needs of distributors. Whether it's chili extract, liquid essence, or other seasonings, we can provide high-quality products.
Adequate Supply
We maintain sufficient inventory levels to ensure that distributors can obtain the products they need at any time. Our flexible supply chain management system can respond quickly to orders and ensure an adequate supply.
Small Order Acceptance
For individual requirements of end users, we offer flexible small quantity delivery services. Whether it's small-scale orders or on-demand orders, we can meet their needs, reduce inventory pressure, and lower inventory costs.
After-sales Training
We provide product usage training and after-sales service support for end users. Our professional team will provide detailed product instructions and technical support and solutions for any issues encountered during use.
Usage Training
We provide professional usage training for end users, including training on product features, operation methods, etc. Our training courses are designed to help users fully understand and correctly use the products for optimal results.
01
Communication and Understanding
02
Customized Solutions
03
Signing Cooperation Agreement
04
Production and Delivery
05
Quality Inspection and Acceptance
06
After-sales Service
07
Long-term Cooperation
Communication and Understanding
First, we communicate with potential partners to understand their needs, goals, and expectations. We will have detailed discussions on product types, customization requirements, quality standards, delivery times, etc., to ensure both parties have a clear understanding of the cooperation.
Customized Solutions
Based on the customer's requirements, we provide customized cooperation solutions. This includes specific plans for product customization, packaging design, delivery times, etc., to ensure we can meet the customer's specific needs and requirements.
Signing Cooperation Agreement
Once both parties reach an agreement on the cooperation content, we will sign a formal cooperation agreement with the partner. The cooperation agreement will specify the rights and obligations of both parties, including product customization requirements, price terms, delivery times, quality standards, etc.
Production and Delivery
According to the requirements of the cooperation agreement, we start production of customized products. During the production process, we strictly follow the customer's requirements and quality standards to ensure product quality and on-time delivery.
Quality Inspection and Acceptance
After production is completed, we conduct rigorous quality inspections to ensure the products meet the customer's requirements and standards. Once the products pass the quality inspection, we will carry out product acceptance with the partner to confirm that the products meet expectations.
After-sales Service
We provide comprehensive after-sales service support to ensure that any issues encountered by partners during product use can be resolved in a timely manner. We continuously monitor customer feedback and needs, constantly optimize products and services, and improve customer satisfaction.
Long-term Cooperation
We hope to establish long-term and stable cooperation relationships with partners. We value the opinions and suggestions of partners, continuously improve and perfect the cooperation process, and jointly achieve win-win and common development goals.
We provide multilingual online technical support to ensure that customers can receive timely and professional product consultations and technical support globally. No matter what issues customers encounter, we will do our best to provide solutions.
Product Consultation and Technical Support
We provide customers with product usage training and operation guidance. Regardless of the customer's geographical location, we will help customers better understand product usage skills and precautions through online training courses, video tutorials, and other forms.
After-sales Training
Customers can reach out to us with questions and feedback through various channels, including phone, email, online chat, etc. We will respond promptly to customer needs, provide effective solutions, and follow up continuously until the issue is resolved.
Issue Resolution and Service Feedback
We regularly follow up with customers to understand product usage and feedback. We also provide regular maintenance checks to ensure the normal operation and effectiveness of the product, extending its lifespan.
Regular Follow-up and Maintenance Checks
We are committed to continuous improvement. Through regular customer satisfaction surveys, we collect feedback and suggestions to optimize service processes, enhance customer satisfaction and experience, ensuring that customers are always satisfied with our services.
Continuous Improvement and Customer Satisfaction Surveys